Shipping policy

1. Order Processing Time

At USAFUL Inc., we ensure that all orders for SPIDER SLACKLINE are processed within 72 hours (excluding weekends and public holidays). This quick turnaround time ensures that your order is promptly prepared and ready for shipment.

2. Shipping Time Frame

Once processed, orders are shipped using FedEx and typically arrive within 5 to 8 business days. This timeframe applies to deliveries within the continental United States. Please note that delivery times may vary depending on the destination and external factors beyond our control.

3. Shipping Area

We deliver to most areas in the United States, with the exception of Alaska, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, US Virgin Islands, Armed Forces Americas, Armed Forces Asia, and Armed Forces Europe. Unfortunately, we cannot ship to these locations and apologize for any inconvenience this may cause.

4. Shipping Method

All shipments are exclusively handled by FedEx to provide reliable and efficient delivery services. The specific FedEx service level will be selected based on the order's weight and destination.

5. Shipping Costs

Please note that we do not offer free shipping. The shipping costs are calculated at checkout, depending on the delivery location and the weight of the order.

6. Order Tracking

You will receive a tracking number via email as soon as your order is dispatched. This enables you to track your shipment's progress on the FedEx website.

7. Customer Service

If you have any questions or concerns about your order or our shipping policy, please don't hesitate to contact our customer service team. We are committed to providing you with the best possible support.